Client Rights and Privacy

Patient Rights

At Rosie’s Recovery Center, you have the following rights:

Non-Discrimination: You are entitled to treatment free from discrimination based on race, sex, sexual orientation, age, disability, national origin, marital status, or religion.
Respect and Dignity: You have the right to be treated with respect, dignity, and individuality at all times.
Participation in Treatment: You have the right to be involved in developing your treatment plan and to receive care according to that plan.
Freedom from Abuse: You are entitled to a safe environment, free from mental, physical, or sexual abuse, neglect, or exploitation.
Informed Consent: You have the right to know the risks, side effects, and alternatives to your treatment and medications.
Refusal of Treatment: You may refuse treatment or medication at any time.
Least Restrictive Environment: You have the right to receive treatment in the least restrictive environment possible, free from restraint, seclusion, or coercion.
Grievance Process: You can report concerns or file a grievance without fear of retaliation. You have the right to know the process and be informed of the outcome.
Confidentiality: You have the right to privacy and confidentiality regarding your treatment and personal information.
Access to Your Records: You can access your medical records and request changes if necessary.
Advanced Directives: You have the right to create an Advanced Directive, but it is not required to receive care.
Access to Services: You have the right to information about financial resources, community services, and adjunctive care (e.g., legal services, dental care, food assistance).
Legal Cooperation: You have the right to our cooperation in matters related to your treatment, including disability or legal matters.

Privacy Policy

Privacy Policy

At Rosie’s Recovery Center, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your information, as well as the legal exceptions that may require disclosure without your consent.

Confidentiality & Privacy

The relationship between a client and a psychotherapist is protected by law, and your personal information will not be disclosed without your written permission. However, there are certain exceptions where disclosure is required by law, which include:

Suspected Child Abuse, Dependent Adult, or Elder Abuse
If we suspect abuse of a child, dependent adult, or elder, we are legally required to report it to the appropriate authorities immediately.
Threats of Harm to Others
If a client is threatening serious harm to another person, we must notify the police and inform the intended victim.
Intent to Harm Self
If a client intends to harm themselves, we will make every effort to work with them to ensure their safety. If they do not cooperate, we may take further action, as permitted by law, to ensure their well-being.

Information We Collect

We may collect the following types of personal information from you:

Name, contact details, and demographic information.
Medical history and mental health records.
Insurance and payment information.
Any other information you provide during treatment or while interacting with our website.

How We Use Your Information

Your personal information is used for:

Providing mental health and substance abuse treatment.
Managing and maintaining your treatment records.
Scheduling appointments and managing billing.
Communicating with you about your treatment and care.
Complying with legal and regulatory obligations.

Disclosure of Information

Your personal information will not be shared or sold to third parties for marketing purposes. However, we may share your information in the following instances:

With healthcare providers involved in your treatment.
With insurance companies for billing and claims processing.
With legal authorities, if required by law.
With third-party service providers who assist in our operations, such as IT support.

Your Privacy Rights

You have certain rights regarding your personal information, including:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request corrections to inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to legal requirements.
Restriction: You may request that we limit the use of your information in certain circumstances.

Data Security

We take the security of your personal information seriously. We use industry-standard safeguards, including encryption, secure servers, and restricted access, to protect your data from unauthorized access, alteration, or disclosure. However, no system can be completely secure, and we encourage you to take precautions when sharing personal information online.

Cookies and Website Tracking

Our website uses cookies to improve user experience and track website usage. Cookies help us analyze how visitors interact with our website so we can enhance its functionality. You can manage your cookie settings through your browser.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us at:

Client Rights and Privacy

Patient Rights

Privacy Policy

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